Our Contact Details
- Name: Jacqueline Stewart
- Phone Number: 01531 6351555
- E-mail: email@example.com
The Type Of Personal Information We Collect
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
These submissions are only kept for customer service purposes they are never shared with third parties.
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behaviour on our website please use this link: Google Analytics Opt-out.
How We Store Your Personal Information
Your information is securely stored.
We keep invoice data for five years as required by HMRC.
We keep website backups for 1 year.
We keep your personal data for as long as our agreed contractual obligations with yourselves.
We will then dispose of your information by deleting your data from our software databases.
How We Get The Personal Information And Why We Have It
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To provide our services to you
To answer any queries you may have
We use the information that you have given us in order to provide our services to you.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by using our contact details
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
Your Data Protection Rights
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How To Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com or 07385 184119
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk.